WITHIN THE US
Orders are processed 3 to 7 business days (counting starts on the following day). Once shipped, you'll automatically receive an email confirmation with tracking number. Weekends and holidays are excluded from processing and shipping times. Shipping delays may occur during holidays and promo sales. Black Friday and Cyber Monday/Week orders include an additional 2-4 business days. To request express/rush shipping, please email us at email@example.com before placing your order.
Standard Shipping delivers in 3-10 business days.
Priority Shipping delivers in 2-3 business days.
Express Shipping delivers in 1-2 business days.
We ship worldwide! To request express/rush shipping, please email us at firstname.lastname@example.org after placing your order.
Standard Shipping delivers in 7-17 business days.
Priority Shipping delivers in 6-10 business days.
Express Shipping delivers in 3-5 business days.
Taxes and Duties
In some instances, delivery may be delayed depending on your country's customs. Belle Muse is not responsible for applicable customs fees, import duties, taxes, or any other charges. We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
By placing an order at Belle Muse, you are responsible for the cost of return shipping back to Belle Muse. Shipping fees are non-refundable. Please see our Return Policy for return instructions.
What if my package is refused or not delivered?
Refused or undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order.
- If you choose not to have your order re-delivered, we can refund you the cost of the items, but the original shipping cost and the undeliverable charge from the carrier will be deducted from the refund as well as a 25% restocking fee.