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Return Policy

 Returns

You must contact us within (7) days of delivery confirmation to request Return Authorization. After these (7) days, we do not offer returns. Please email orders@belle-muse.com to request Return Authorization and include your order number.
  • All sales are final. We do not offer cash refunds. ALL returns are processed for store credit, no exceptions. 
  • Shipping charges are nonrefundable.
  • Damaged items, incorrect items, or missing items must be reported within 24 hours of receiving your merchandise. Any reports after that will only be issued store credit.
  • Merchandise must be unused, no signs of wear, and in the same condition that you received it.
  • Merchandise must include all tags and original packaging. 
  • Final Sale Items include: Handbags, Belts, Shoes, Swimwear & Resortwear, Jewelry, Accessories, Tights, Hosiery, Intimate Apparel, Gift Cards as well as any PRE-SALE and SALE merchandise
  • All items returned without return authorization will be returned to sender at customer's expense or subjected to a 20% restocking fee, less shipping charges.
  • Customer is responsible for return postage fees. It is advised to use a trackable shipping service or purchasing shipping insurance when returning items, as we are not responsible for items lost in transit. 
 Store Credit
  • Store Credit can only be utilized at www.belle-muse.com
  • Store Credit is processed in US Dollars.
  • Store Credit is valid for 90 days after date issued. 
  • Store Credit is processed within (5) business days after we receive your return. 
  • Store Credit may be used to purchase gift cards to our store. 

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