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FAQs

Q: How do I know if you received my order?

You will receive a confirmation email after placing your order. Should you not receive an email from us, please email us at orders@belle-muse.com and we will happily assist you.

Q: What if I want to change my order?

If you would like to modify your order, please email orders@belle-muse.com within one (1) hour of placing your order. We process orders in a timely fashion, so the sooner, the better. We do reserve the right to deny an order modification.

Q: Do you ship internationally?

Yes! We ship worldwide.

Q: How long does it take for me to receive my order?

We typically process orders in 4-8 business days, excluding weekends and holidays. After processing it takes orders about 5-7 days to be delivered for order within the USA. 

Q: How long does it take to process my Return?

We process returns within 7 business days of receiving your package. You will receive an email confirmation with store credit once return is processed. Please note, we do not offer cash refunds. All returns will receive store credit. 

Q: Do you have a size chart?

 

Yes. You may view our sizing guide here.

 

Q: The item I love is sold out. What can I do?

If an item you want is sold out, please contact us and we will see what we can do! You may contact us at info@belle-muse.com

 

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